Better Together

Category: Case Study

  • Case Study: Clinical Management System Selection and Change Planning

    Situation/Problem: The St Andrew’s Hospice had grown and developed a large range of services to support their patients. The growth of the organisation had created some operational challenges in terms of management information and coordination of services. A mostly paper-based system was proving inadequate for the needs of the organisation. In addition, it lacked useful…

  • Case Study: Tactical Solutions Service

    Situation/Problem: The IT Director for Northern Europe (Reckitt Benckiser) couldn’t service all the requirements for projects from internal customers to the extent that he wanted to; due to resource and/or budget constraints. The internal cost of initiating projects was substantial and so it only made sense for large initiatives. However, this led to unfulfilled requirements…

  • Case Study: Business Turnaround Engagement

    Situation/Problem: The Director of Academic Services (SVP equivalent) at the University of Hull was accountable for an outreach department that delivered IT training.  The department had been in decline over a two year period (following the departure of the original manager). The symptoms of this were: Poor training delivery (indicated by feedback), low revenues, and…

  • Case Study: European Training “roll-out”

    Situation/Problem: Foodvest/Findus/Youngs had recently merged several food businesses to create the second largest European food manufacturer with factories in England, Scotland, Sweden and Norway. The new head office was Grimsby in the UK and the decision was made to use their email platform, this was different than many of the other sites. The risk was…