Better Together

  • Case Study: Tactical Solutions Service

    Situation/Problem: The IT Director for Northern Europe (Reckitt Benckiser) couldn’t service all the requirements for projects from internal customers to the extent that he wanted to; due to resource and/or budget constraints. The internal cost of initiating projects was substantial and so it only made sense for large initiatives. However, this led to unfulfilled requirements…

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  • Case Study: Business Turnaround Engagement

    Situation/Problem: The Director of Academic Services (SVP equivalent) at the University of Hull was accountable for an outreach department that delivered IT training.  The department had been in decline over a two year period (following the departure of the original manager). The symptoms of this were: Poor training delivery (indicated by feedback), low revenues, and…

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  • Better Online Collaboration

    “In the long history of humankind (and animal kind, too) those who learned to collaborate and improvise most effectively have prevailed.”- Charles Darwin In 2009 one aspect of my business was being the “Online Collaboration Consultant” and I was commissioned to create a course about online collaboration. The course was based on my online collaboration…

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  • Case Study: European Training “roll-out”

    Situation/Problem: Foodvest/Findus/Youngs had recently merged several food businesses to create the second largest European food manufacturer with factories in England, Scotland, Sweden and Norway. The new head office was Grimsby in the UK and the decision was made to use their email platform, this was different than many of the other sites. The risk was…

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  • A Better Way of Negotiating

    We negotiate using a better, assertive, win-win approach. We are open to different ways of recognition for the value we generate. We work in the hope of building trust relationships and we are prepared to invest our time in demonstrating our value knowing that our trust partners will recognise the value. We understand that financial…

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  • Identify Decision Makers, Clarify Goals, Prototype and Eliminate “Scope Creep”

    Processes “Scope Creep” :The term sometimes given to the continual extension of the scope of some projects. APM Glossary Scope creep can be a challenge for sure and the answer is to find a way to work with your stakeholders to maintain clarity. You want to add the right value and eliminate waste features wherever…

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